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Alvexo Broker Review

  1. Established in 2014, Alvexo is a regulated global investments brokerage, offering currency and CFD trading via the STP model with no dealing desk. Traders are given access to tight spreads, flexible leverage and advanced tools on several platforms, backed by multi-lingual customer support. The Alvexo website is offered in English, French, German, Italian and Arabic. Read our review below, to discover the trading conditions at Alvexo, including payment methods, software features and trading account benefits.

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    Alvexo Special Features

    Customers in South Africa and elsewhere in the world, can choose from four types of trading account, tailored to meet the needs and targets of different customers. Traders unsure as to which account best suits their abilities and goals, can use the ‘account generator’ offered by Alvexo. By entering information about annual income, trading assets and expected level of investment, the account generator recommends an account based on the figures provided. Whilst traders are not obliged to follow the recommendations of the account generator, we found it a useful tool for new traders, when deciding at what level they should begin trading. We were surprised to see that maximum leverage and stop out levels vary so widely between retail traders’ accounts and those of professionals. Moreover, Alvexo reserves the rate to adjust the available leverage at their own discretion. All account types are also offered as swap free Islamic accounts, described in detail below.

    Another point that Alvexo clients need to prepare for, is that all clients must take an appropriateness test to show their level of trading knowledge and skill. This is done to ensure that customers don’t trade without understanding the risks involved, and in our opinion, demonstrates a responsible attitude on the side of the broker.

    Alvexo Classic Account

    • Minimum initial deposit $500
    • Basic package suited to all traders
    • 01 lot minimum trade deal size
    • Spreads from 3.3 pips on major currency pairs
    • Leverage up to 30:1 for retail traders
    • Leverage up to 1:300 for professionals
    • Stop out level 50% for retail traders
    • Stop out level 15% for professional traders
    • Free trading signals

    Alvexo Gold Account

    • Minimum first deposit $2,500
    • Upgraded market tracking
    • Enhanced trade conditions
    • 05 lot minimum deal size
    • Spreads from 2.2 pips on major currency pairs
    • Leverage for retail traders up to 1:30
    • Leverage for pro traders up to 1:300
    • Stop out level for retail traders 15 %
    • Stop out level for pro traders 50 %
    • Free trading signals
    • One-on-one support
    • Technical analysis
    • Economic calendar sent by SMS

    Alvexo ECN Account

    • Minimum initial deposit $5,000
    • Direct trading for professionals
    • Spreads from 0.0 pips
    • Leverage up to 1:30 for retail traders
    • Leverage up to 1:300 for pro traders
    • Stop out level 50% for retail traders
    • Stop out level 15% for pro traders
    • 05 lot minimum deal size
    • Free trading signals
    • Technical analysis
    • One-on-one support
    • Economic calendar sent by SMS
    • Direct line to a senior account manager

    Alvexo Prime Account

    • Minimum initial investment $10,000
    • 25 lot minimum deal size
    • Spreads from 1.8 pips on major currency pairs
    • Leverage up to 1:30 for retail traders
    • Leverage up to 1:300 for professional traders
    • Stop out level of 50% for retail traders
    • Stop out level of 15% for professionals
    • Free trading signals to the trading platform
    • Free trading signals by SMS
    • Direct line to a senior account manager
    • Economic calendar sent by SMS
    • Technical analysis reports
    • One-on-one support

    Tip: Consider IQ Option instead – the best regulated broker for South African traders with a minimum deposit of only $10!

    Alvexo Demo Account

    Traders in South Africa will be pleased to see that they, along with customers all around the world, can opt to open a risk-free Demo account with Alvexo without depositing real money. We recommend practice trading as a useful way to become familiar with the trading platform tools and features, without losing real money. Notably, Alvexo allocates $50,000 of virtual funds to traders with a Demo account, giving them sufficient practice time, to develop trading strategies for real money trading. Whilst the profits from the demo account can’t be withdrawn, it doesn’t diminish the practical value of the Demo account.

     Alvexo Islamic Account

    Followers of the Moslem faith can set up an Islamic account fully compliant with Sharia law. The account is totally transparent and doesn’t have hidden fees and commissions. Importantly, it is both swap free and interest free but provides all the normal trading benefits offered to traders with regular trading accounts.

    Alvexo Trading Software

    Alvexo offers its customers in South Africa and across the globe, modern trading solutions suited to all situations. The MT4 for desktop trading, a browser-based Web Trader and mobile trading apps. Additionally, customers can download the Alvexo Sirix platform for trading from tablet devices.

    Alvexo MetaTrader4 Trading Platform

    • Most popular and powerful trading platform
    • Download to desktop
    • User-friendly, customisable interface
    • Multiple execution types: Market, Stop, Trailing Stop and Limit orders
    • Chart based trading and position keeping
    • Data encryption ensure secure trading
    • 30 technical indicators
    • Trading alerts and signals
    • Expert Advisors for algorithmic trading

    Alvexo Web Trader

    • Web-based platform accessible from any computer
    • Real time quotes
    • 100% trade-ready multi-source data
    • One-click trading for ease and speed
    • All order types
    • High speed execution
    • Robust security

    Alvexo Mobile Trading Platform

    • Mobile apps for Android, iOS, Windows Mobile phones and tablets
    • 100% functionality
    • All symbols, order types and functions
    • Open, modify and close existing orders
    • Access to portfolio 24/7
    • Intuitive interface
    • View account history
    • Shows real-time profit and loss
    • Interactive currency charts

    Alvexo Customer Support Information

    Customers registered with Alvexo have a broad range of communication channels to choose from, for contacting customer support staff. The live chat help line on the Alvexo platform interface, is the fastest way to contact a support agent, and the most convenient. Clients living in or close to, South Africa, Romania, Italy, Spain, France, Sweden, Cyprus and the UK, can phone the dedicated country support centres for multi-lingual assistance with their enquiries. Moreover, Fax numbers for Alvexo offices in Switzerland, Cyprus and the UK, are also given on the contact page.

    Customers wanting a free call back service from a member of the support team, can fill in the request form with their name, email address, phone number and the time when they are available to talk, and submit it from the contact page at Alvexo. A choice of email addresses for support, compliance, finance and marketing, completes the wide range of contact options available to customers.

    Further support is provided by Alvexo through an impressive range of educational materials in the Trading Academy. These include tools and analysis, Forex trading basics video tutorials and advanced trading strategies. Customers are offered the latest market news and real time signals prepared by professional economists and seasoned brokers, to assist in making trading decisions.

    Alvexo Payment Methods

    Customers can choose to deposit in USD or EUR to their Alvexo trading accounts. The minimum initial deposit is the amount stipulated for the trading account chosen by the client. Subsequent deposits and withdrawals must be for at least $250 or currency equivalent. Payment methods include Visa, Mastercard, American Express, bank wire transfer, Visa Electron, Maestro, CashU, V-Pay and Qiwi wallet. Moreover, traders in South Africa may be offered additional payment methods available locally.

    We were pleased to see that Alvexo does not charge deposit or withdrawal fees but is not responsible for fees charged by payment service providers. Withdrawal requests are processed quickly, so that customers can receive their funds as soon as possible. Clients using electronic wallets receive their withdrawals within 1-2 business days, whilst withdrawals by bank wire transfer take from 3-5 business days.

    Alvexo is owned and operated by VPR Safe Financial Group Ltd, a Cyprus Investment Firm supervised and regulated by the Cyprus Securities and Exchange Commission (CySEC) with license number 236/14. The company is located at 1, Agias Fylaxeos Street, 3025 Limassol, Cyprus and is registered with the company number HE 322134. Importantly, clients’ funds are kept in bank accounts segregated from those of the company. Moreover, Alvexo participates in the Investor Compensation Fund for the clients of Cyprus Investment Firms, where 20,000 EUR would pay be paid in compensation to qualifying clients, should the company become insolvent. Notably, customers must provide legal documents to Alvexo, to verify their trading accounts before withdrawing funds. These include a government issue ID document and proof of address through a bank statement or utility bill. Customers who opt to fund their accounts with credit cards must copy the card front and back after blocking the CVV code and all but the last four digits of the card.

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